Mitigating human error in the SP

[sfouant at shortestpathfirst.net (Stefan Fouant)]

Vijay Gill had some real interesting insights into this in a presentation he gave back at NANOG 44:

http://www.nanog.org/meetings/nanog44/presentations/Monday/Gill_programatic_N44.pdf

His Blog article on "Infrastructure is Software" further expounds upon the benefits of such an approach - http://vijaygill.wordpress.com/2009/07/22/infrastructure-is-software/

That stuff is light years ahead of anything anybody is doing today (well, apart from maybe Vijay himself ;) ... but IMO it's where we need to start heading.

Stefan Fouant, CISSP, JNCIE-M/T
www.shortestpathfirst.net
GPG Key ID: 0xB5E3803D

> -----Original Message-----
> From: Suresh Ramasubramanian [mailto:ops.lists at gmail.com]
> Sent: Monday, February 01, 2010 9:29 PM
> To: Chadwick Sorrell
> Cc: nanog at nanog.org
> Subject: Re: Mitigating human error in the SP
> 
> On Tue, Feb 2, 2010 at 7:51 AM, Chadwick Sorrell <mirotrem at gmail.com>
> wrote:
> 
> > This outage, of a high profile customer, triggered upper management
> to
> > react by calling a meeting just days after.  Put bluntly, we've been
> > told "Human errors are unacceptable, and they will be completely
> > eliminated.  One is too many."
> 
> Automated config deployment / provisioning.   And sanity checking
> before deployment.
> 
> --
> Suresh Ramasubramanian (ops.lists at gmail.com)