Fasthosts postmaster

[a.harrowell at gmail.com (Alexander Harrowell)]

Can someone who's a mail admin at Fasthosts Ltd. in the UK/AS15148 contact this 
customer off list? Messagelabs is rejecting random e-mail from one of your SMTP 
boxes (error 553: Spam, exchange-out-45.livemail.co.uk/213.171.216.45). Your 
phone number goes to people who don't know what a postmaster is, and your whois 
tech contact goes to the sales desk. Meanwhile, our ticket has been assigned to 
someone who wants to know "your e-mail address and password". 

Hint: 1) of those is in the to: field, and 2) is perfectly useless - how exactly 
do you login to the mail server's admin interface with a user's address and SMTP 
pwd? Further, not so sure about sending passwords about in cleartext e-mail to 
some outsourced thing or other.

I've verified that neither us, nor that host, is in any of the major *BLs. (PS, 
if anyone from Messagelabs is around and can fix the problem without going 
through Fasthosts, that would be optimal:-))

Sorry for the noise, list. This may be e-mail related, but it is operational.

-- 
The only thing worse than e-mail disclaimers...is people who send e-mail to 
lists complaining about them
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