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Comcast contact
- Subject: Comcast contact
- From: Jason_Livingood at cable.comcast.com (Livingood, Jason)
- Date: Wed, 7 Aug 2013 12:38:09 +0000
- In-reply-to: <[email protected]>
>I have found Comcast rate shapes or resets long running encrypted
>sessions such as https. At $DAYJOB I had to set our SSL VPN system to
>re-key via new-tunnels every 5 minutes to keep it under their threshold
>of what looks like seven minutes for a tcp session. After that the
>sessions appeared to rate shape down to 128kbps. It may also only kick
>in during local POP congestion. I am assuming this is DPI trying to do
>peer-2-peer mitigation.
We don't have such network practices and are required not to under Open
Internet rules. I have no idea what was causing your VPN issue - I can use
my corporate VPN for hours or days at a time with no issues. Happy to
assist off list if you like.
Jason