Input Regarding Cogent and NTT

[contact at winterei.se (Paul S.)]

As a current Cogent customer, my experience on the service side of 
things is similar.

Very responsive (I called on a Sunday and had someone with good enough 
clue + router access pick up instantly.)

NOC is competent, and my sales guys (I've had two so far) are not pushy 
at all. I don't have any real complaints.

I'd rate them higher than most of my other upstreams as far as NOC 
competency goes.

On 2/6/2015 å??å?? 03:00, Christopher Rogers wrote:
> NTT is awesome.  Extremely responsive, sales guys aren't pushy, noc is
> great, and lots of NTT guys are here on nanog.
>
> Cogent is not.  Their sales guys love to scrape whois records too, and
> won't leave you the hell alone.
>
> I've used both extensively, and now typically just avoid cogent.
>
> -chris
> Am 05.02.2015 09:26 schrieb "Jack Stonebraker" <
> Jack.Stonebraker at mygrande.com>:
>
>> My organization is currently shopping for some additional Transit Capacity
>> to augment our existing interconnects.  We've got around 8 distinct AS's
>> that we're receiving transit routes from, followed by a handful of Public
>> IX's and Private PNI's to AS's that warrant them.  That said, the networks
>> that are on our radar are Cogent and NTT.  I've done some due diligence
>> poking around on their Looking Glass, but I'd love to hear any user
>> experiences from the community, both from a Layer 3 Perspective, as well as
>> an Operational Perspective (Working with the businesses themselves).  Feel
>> free to contact me off-list and thanks in advance for your time.
>>
>> [cid:image002.jpg at 01CFE2F3.A6F973D0]
>>
>>
>> Jack Stonebraker  | Sr. IP Network Engineer
>> (512) 878-5627  |  jack.stonebraker at mygrande.com<mailto:
>> john.hogan at mygrande.com>
>> Grande  Communications  Networks
>> 401 Carlson Circle  |  San Marcos, Texas  |  78666
>>
>>
>>
>>
>>