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Comcast Support (from NANOG Digest, Vol 84, Issue 23)
- Subject: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
- From: Jason_Livingood at cable.comcast.com (Livingood, Jason)
- Date: Mon, 23 Feb 2015 16:04:53 +0000
- In-reply-to: <[email protected]>
- References: <D0E7E8E3.21D5AA%[email protected]> <[email protected]>
FWIW, if you phone support you generally end up with a tier-1 person. In cases where people have more technical background, you may want to try things that land in more senior levels of Care (or even get checked by engineering directly) such as:
- Customer support forums: http://forums.comcast.com/comcastsupport/
- Twitter: @ComcastCares https://twitter.com/comcastcares
- Broadband Reports forum: http://www.dslreports.com/forum/comcast
- Reddit: http://www.reddit.com/r/comcast
- Jason
On 2/23/15, 1:25 AM, "Peter Loron" <peterl at standingwave.org<mailto:peterl at standingwave.org>> wrote:
Apologies for a bit off topic, but Iâ??m trying to get an issue resolved and am having trouble reaching anybody who seems clue positive