Unified Layer contact

[chuckchurch at gmail.com (Chuck Church)]

Anyone on here from Unified Layer?  Having an issue with a small ISP I help
out occasionally.  Some of their IP Space can reach a hosted web server, but
their other prefixes cannot reach the destination.  Traceroute from working
IP space to destination web server (a bank) :

 

15 162-144-240-55.unifiedlayer.com (162.144.240.55) [AS 46606] 68 msec

    162-144-240-43.unifiedlayer.com (162.144.240.43) [AS 46606] 68 msec 68
msec

16 grandsouth.com (162.144.109.184) [AS 46606] 76 msec 76 msec 72 msec

 

>From non-working IP space:

 

15 162-144-240-51.unifiedlayer.com (162.144.240.51) [AS 46606] 80 msec

    162-144-240-43.unifiedlayer.com (162.144.240.43) [AS 46606] 80 msec

    162-144-240-47.unifiedlayer.com (162.144.240.47) [AS 46606] 84 msec

16  *  *  * 

 17  *  *  * 

 18  *  *  *

 

 

We're not a customer of Unified Layer whom the bank uses for hosting, not
getting much help via normal channels.

 

Thanks,

 

Chuck