anyone on from hotmail.com, msn.com, live.com smtp?

[nanog at ics-il.net (Mike Hammett)]

I've noticed that the big mail outfits don't take complaints seriously from small volume-mailers. They seem to assume that you're either a big mail outfit with a ton of volume to feed their algorithms or you're spam. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest-IX 
http://www.midwest-ix.com 

----- Original Message -----

From: "Joseph Jenkins" <joe at breathe-underwater.com> 
To: "Robert Story" <rstory at isi.edu> 
Cc: "NANOG" <nanog at nanog.org> 
Sent: Sunday, May 10, 2020 8:47:23 AM 
Subject: Re: anyone on from hotmail.com, msn.com, live.com smtp? 




No not at all, just replaced with a random address. 


So nothing from MS as of yet, best I have gotten is these two addresses to go and file complaints. It's been 2 days with no response, MS isn't so attentive it seems. 


https://sender.office.com 



https://support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75 



So at this point we are just queuing up the messages waiting for MS to allow us to send again. What a pain. 


On Sat, May 9, 2020 at 12:22 PM Robert Story < rstory at isi.edu > wrote: 


On Fri 2020-05-08 19:35:08-0700 Joseph wrote: 
> We are getting this messages when sending emails from our domain. 
> We've submitted tickets, but haven't received a response yet. Anyone 
> have any insights? 
> 
> 550 5.7.1 Unfortunately, messages from [1.1.1.1] weren't sent. 


> It's our own address and everything on the Microsoft site says we are 
> clean with no issues. 

1.1.1.1 is your address? You are cloudfare's anycast dns server? 


$ whois 1.1.1.1 
[...] 
inetnum: 1.1.1.0 - 1.1.1.255 
netname: APNIC-LABS 
descr: APNIC and Cloudflare DNS Resolver project 

-- 
Robert Story < http://www.isi.edu/~rstory > 
USC Information Sciences Institute < http://www.isi.edu/ > 



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