IP whitelisting in twitter (the joy of full tunnel VPN)

[yannis at mitsos.net (Yannis Mitsos)]

Hi,

We recently flipped from a split to a full tunnel 
configuration in our firewalls that live inside a big cloud 
provider.

Seems that twitter is rate limiting us because it measures an immense 
number of API hits from a couple of IPs. Not sure if they have any 
process to whitelist such VPN endpoints. At least, I couldn't find 
anything in the web.

Does anyone else have similar experience?
Is there any colleague from twitter who is willing to reply (publicly or 
privately).

Regards,

Yannis