Is there anyone from ASPEWS on this list?

[matthew at sorbs.net (Michelle Sullivan)]

Seth Mattinen wrote:
>
> You should still be able to submit a ticket to SORBS, no? I was always 
> under the impression that it was "open a ticket and wait or you are 
> moved to the back of the line" with SORBS.

That is correct on all counts.  The ticket engine is web based and has 
an interface to email, so anyone listed on ASPEWS (or any other DNSbl we 
use) can still report issues with ASPEWS (for our continual evaluation 
on whether to use it) as well as log support tickets and issues about 
SORBS listings.

The initial reply from the support ticket will give you an email and 
password that will allow you to login to the support interface.

Regards,

Michelle